— JAMES A. FITZSIMMONS, MONA J. FITZSIMMONS.
索书号:F719/1
标准编码: 0071181156 (Int'l ed
出版信息:New York : MCGRAW-HILL, c2001.
外文图书
— RICHARD BAILEY, KENNETH HUGGINS, DANI L. LONG.
索书号:F840/83
标准编码: 0939921278
出版信息:Atlanta : LIFE OFFICE MANAGEMENT ASSOCIATION, c1991.
主题词: INSURANCE COMPANIES CUSTOMER SERVICES. CUSTOMER RELATIONS.
外文图书
— RICHARD BAILEY, KENNETH HUGGINS, DANI L. LONG.
索书号:F840/84
标准编码: 0939921286
出版信息:Atlanta : LIFE OFFICE MANAGEMENT ASSOCIATION, c1991.
主题词: INSURANCE COMPANIES CUSTOMER SERVICES. CUSTOMER RELATIONS.
外文图书