书目详细信息
： The emotional intelligence advantage :
书目信息 机读格式(MARC)
| ISBN： | 9781394337941 |
|---|---|
| ISBN： | 1394337949 |
| 编目源： | TOH TOH BDX UKMGB OCLCO IMD OCLCO CNWPU MOS GSU YDX GUA IOS BKL WAU Y OCLCO |
| 个人名称： | Jacobson, Amy, |
| 题名： | The emotional intelligence advantage : mastering change and difficult conversations / Amy Jacobson. |
| 索书号： | C936/J17E |
| 出版发行项： | Hoboken, NJ : Wiley, 2025. |
| 载体形态： | xxi, 239 pages : illustrations ; 22 cm |
| 格式化内容附注： | Part I: The emotional intelligence process -- Understanding the EI process -- Mastering the EI process -- The constant evolution -- Part II: Change intelligence -- Our relationship with change -- The change intelligence model -- Step 1: Own and face the loss -- Step 2: Feel and ask through the liminal space -- Step 3: Drive the change like a champion -- Part III: Difficult conversations -- The excuse mindset -- Five easy steps -- The emotion over the situation -- Putting it into practice -- Managing up -- Reflection -- Part IV: High-performing teams -- Team alignment -- Trust |