ISBN: | 0471271373 |
---|---|
编目源: | CNPIEC |
个人名称: | Zikmund, W. |
题名: | Customer Relationship Management: Integrating Marketing Strategy and Information Technology William G. Zikmund and Raymond McLeod Jr. |
索书号: | F713.55/Z64E |
出版发行项: | New Jersey John Wiley & Sons, 2002 |
载体形态: | 179p.: 24cm |
一般附注: | 客户关系管理 |
书目附注: | Includes index. |