ISBN: | 0029185556 : |
---|---|
编目源: | DLC DLC DLC |
地理区域代码: | n-us--- |
个人名称: | Berry, Leonard L.,1942- |
题名: | On great service : a framework for action / Leonard L. Berry. |
索书号: | F719/B534E |
出版发行项: | New York : Free Press, c1995. |
载体形态: | xi, 292 p. : ill. ; 25 cm. |
书目附注: | Includes bibliographical references (p. 271-281) and index. |