ISBN: | 0750621249 |
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编目源: | UkBaU UkBaU DLC |
个人名称: | Oakland, John S. |
题名: | Total quality management : text with cases / John S. Oakland ; case study co-author Leslie J. Porter. |
索书号: | F273.2/O11-2E |
出版发行项: | Oxford ; Boston : Butterworth-Heinemann, 1995. |
载体形态: | xii, 370 p. : ill. ; 24 cm. |
丛编说明: | B H contemporary business series. |
书目附注: | Includes bibliographical references (p. [357]-363) and index. |