| ISBN: | 0750621249 |
|---|---|
| 编目源: | UkBaU UkBaU DLC |
| 个人名称: | Oakland, John S. |
| 题名: | Total quality management : text with cases / John S. Oakland ; case study co-author Leslie J. Porter. |
| 索书号: | F273.2/O11-2E |
| 出版发行项: | Oxford ; Boston : Butterworth-Heinemann, 1995. |
| 载体形态: | xii, 370 p. : ill. ; 24 cm. |
| 丛编说明: | B H contemporary business series. |
| 书目附注: | Includes bibliographical references (p. [357]-363) and index. |