| ISBN: | 0814403468 |
|---|---|
| 个人名称: | Massnick, Forler. |
| 题名: | The customer is CEO:how to measure what your customers want-and make sure they get it. |
| 索书号: | F713.5/M418E |
| 出版发行项: | NY.: Amacom, 1997. |
| 载体形态: | Xv, 239p. 24cm. |
| 书目附注: | includes bibliographical references and index. |