ISBN: | 9780367077624 |
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ISBN: | 9780367210724 |
编目源: | DLC DLC |
个人名称: | Ziliani, Cristina, |
题名: | Loyalty management : from loyalty programs to omnichannel customer experiences / Cristina Ziliani and Marco Ieva. |
索书号: | F713.55/Z69E |
载体形态: | xxii, 237 pages ; 24 cm |
书目附注: | Includes bibliographical references and index. |